Contact

Contact

For media inquiries, please contact company spokesperson Ryan McLaughlin at 312-588-4102 or via email at ryan@macstrategiesgroup.com

8403 LINDENWOOD ROAD
ROCKFORD, IL, 61109
USA

Office Phone: 815.874.4806

Holiday Schedule

Christmas Eve
Open, closing early

Christmas Day
Closed for the Holiday

New Years Eve
Open, closing early

New Years Day
Closed for the Holiday

Day After New Years Day
Open normal schedule

Thanksgiving Day
Closed for the Holiday

Day After Thanksgiving Day
Open normal schedule

Independence Day
Closed for the Holiday

Labor Day
Closed for the Holiday

Martin Luther King Day
Open normal schedule

Memorial Day
Closed for the Holiday

Veterans Day
Open normal schedule

Hours during COVID-19

Office Hours: M-F 8AM-4PM, Saturday Closed, Sunday Closed
Public Operating Hours: M-F 7AM-4PM, Saturday 7AM-10:30AM, Sunday Closed
Commercial Operating Hours: M-F 5AM-4PM, Saturday Closed, Sunday Closed

Real-Time Data Collection and Community Feedback

• Every day one of our employees collects data at 29 distinct locations in neighborhoods surrounding the facility which we closely monitor and track
• This data has been collected since 2012 and is provided to the Illinois Attorney General and Illinois Environment Protection Agency (IEPA) every month to ensure stakeholders have the latest data
• Additionally, we established a hotline (815-550-2311 or www.odorrecord.com) to receive and respond to complains quickly, even traveling to the source of the complaint to work with the community in a direct manner